Return & Refund Policy
Last Updated: 20th August 2024
Thank you for purchasing our courses and services at lifeneeti.com. We strive to provide valuable and high-quality content to help you navigate life’s challenges. However, we understand that sometimes things may not go as planned. Please read our return and refund policy carefully before making a purchase.
1. Digital Downloads
All of our digital products are delivered online and are non-tangible, irrevocable goods. Once you gain access to a downloadable digital product such as eBooks etc, you agree that you forfeit your right to initiate a refund.
2. Refund Eligibility
Refunds for courses are generally not available once access has been granted. However, we understand that there may be exceptional circumstances. If you believe you qualify for a refund, you must meet the following conditions:
- You have not accessed more than 10% of the course content.
- You request a refund within 7 days of purchase.
Refund requests that do not meet these criteria will not be honored.
3. How to Request a Refund
To request a refund, please contact our support team at [email protected] within 7 days of your purchase. Include your order details and the reason for your refund request. Our team will review your request and respond with approval of legitimate requests.
4. Processing Refunds
If your refund request is approved, we will process the refund to your original method of payment within seven business days. Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment provider.
5. Non-Refundable Items
The following items are non-refundable:
- Courses where more than 10% of the content has been accessed.
- One-on-one coaching or consulting services.
- Any downloadable digital products, including eBooks, worksheets, or templates.
6. Course Cancellations
lifeneeti.com reserves the right to cancel any course at any time. In the event of a cancellation, we will offer a full refund or provide an alternative course of equal value.
7. Contact Us
If you have any questions or need further assistance regarding our return and refund policy, please reach out to us at: Email – [email protected]